Legal

Privacy Policy

Last updated: 24 July 2026

This Privacy Policy explains how Elevated World Private Limited (“Elevated India”, “we”, “us”) — the company that owns and operates elevatedindia.com — collects, uses, shares and protects personal information. We are the data controller for the personal information described here.

1. Information we collect

Information you give us. When you submit an enquiry, request a callback, unlock gated content, or subscribe to updates, we collect the details you provide — typically your name, email address, phone number, and your travel preferences (interests, dates, party size, and any notes you add).

Information collected automatically. Like most websites, we collect standard technical and usage data — such as IP address, device and browser type, pages viewed, and referring links — through cookies and similar technologies, to understand how the Site is used and to improve it.

2. Analytics and advertising technologies

We use the following third-party tools, which may set cookies or process usage data:

  • ◆  Google Tag Manager — to manage measurement tags on the Site.
  • ◆  Vercel Web Analytics — privacy-friendly, aggregated traffic measurement.
  • ◆  Meta Pixel — to measure the performance of, and where relevant deliver, advertising on Meta platforms (Facebook and Instagram). The pixel records page views and key actions (such as an enquiry submission) so we can understand which campaigns lead to genuine interest.
  • ◆  Microsoft Clarity — to see how pages are actually used: heatmaps of where visitors click and scroll, and anonymised recordings of on-page behaviour. Recordings are aggregated for usability work, not used to identify anyone; form fields and text you type are masked by Clarity before anything leaves your browser.

You can control cookies through your browser settings, and you can opt out of interest-based advertising through your Meta ad preferences and industry opt-out tools.

3. How we use your information

  • ◆  To respond to your enquiry and design and arrange your journey.
  • ◆  To communicate with you about your enquiry, booking, or requested updates.
  • ◆  To operate, secure and improve the Site.
  • ◆  To measure marketing performance and, where permitted, reach comparable audiences.
  • ◆  To comply with legal obligations.

4. Who we share it with

We do not sell your personal information. We share it only as needed to serve you: with our associated ground-operations entity IPT Travel Private Limited and the hotels, guides and suppliers required to deliver a journey you ask us to arrange; with service providers who host and run the Site on our behalf (including our database provider Supabase and our hosting provider Vercel); and with the analytics and advertising providers named above. We may also disclose information where required by law.

5. SMS & Mobile Messaging Consent

When you provide your phone number and opt in — for example, by checking the consent box on a form on our website — you agree to receive both SMS text messages and phone calls from Elevated India, including calls that may be automated, pre-recorded, or use an artificial or AI-generated voice. These communications include customer care and marketing messages relating to your enquiry and our services — such as callback confirmations, booking and itinerary updates, concierge communications, one-time verification codes, promotions, and occasional offers.

Message and call frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance; to stop phone calls, tell us during any call or email hello@elevatedindia.com. Consent to receive messages and calls is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with, sold to, or transferred to any third party for any purpose. We share your mobile number only with the service providers that help us deliver these messages (such as our SMS platform), and only as needed to send the communications you have requested.

6. Where your information is stored

Enquiry data is stored in a secured database hosted in India. Some of our service providers may process data outside your country of residence; where they do, we rely on appropriate safeguards for such transfers.

7. Retention

We keep enquiry and booking information for as long as needed to serve you and to meet our legal, accounting and reporting obligations, after which it is deleted or anonymised.

8. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. Visitors in the European Union and United Kingdom have these rights under the GDPR/UK GDPR; residents of India have rights under the Digital Personal Data Protection Act, 2023. To exercise any of these, contact us at hello@elevatedindia.com.

9. Children

The Site is intended for adults planning travel. We do not knowingly collect personal information from children.

10. Contact us

For any privacy question or request, contact hello@elevatedindia.com, or write to Elevated World Private Limited, 1002, 10th Floor, Emaar Colonnade, Sector 66, Gurugram 122018, India. See also our Terms of Service.